Startlogic ratings
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id1 Rating: 6.7/10 (89 votes cast) Price & Cost Effectiveness
Startlogic's pricing structure offers users a great value. The basic plan costs about $4.95 / month and this plan offers you a good amount of features. The best offer with this plan is that you will be able to host 10 Domains with the $4.95 / month plan. The basic plan (ProLogic) is also good for some who would want to run an online store or someone who already has an existing online business. You get a free domain, free ecommerce shopping cart,MySQL database, free website creator, forums, search engine promotion tools and lots more with all the hosting plans.
Facts & Figures
Customer Base: Over 70,000
Registered Domains: 110,459 Market Share: 0.1856 %
Servers: 450
Location: USA
*** The figures are as of December 2006.
Reliability
In comparison to the rest of the web hosting companies, StarLogic’s servers seem to be above average. I had several web hosting accounts with StarLogic, and generally their server would always remain up. Throughout my year of testing their services, their server has been down only for a few hours. This isn’t acceptable, but it is great in comparison to the majority of web hosting companies … that is except for the web hosting companies ranking higher.
Data Center
StarLogic’s data center is located in Phoenix, Ariz. provides the technology necessary to keep your website or server fully operational 24 hours a day, 7 days a week. The custom designed facility provides redundant optical fiber connections through Cox, Qwest, and ELI, in addition to multiple Internet back-bone providers, including UUNET, Broadwing, and Global Crossing, making scaling bandwidth faster and much more affordable. In addition, the data center is custom designed with raised floors, HVAC temperature control systems, redundant power, UPS back-up and power conditioning systems and generators. They also provide 24/7 physical security; including smoke detection and fire suppression systems, motion sensors, biometric access controls, as well as video surveillance and security breach alarms.
Customer Service
StarLogic’s customer service has improved within the past few months. Whenever you called in the past, you would be put on hold for more over minutes. They would then possibly direct you to an answering service if you were on hold too long or if they were receiving other calls. With recent improvements, now you can usually get a hold of someone within five to ten minutes. Their phone number also becomes busy quite often during certain times of the day. Furthermore, when you are a new user with the system, they do not take orders over the phone. Instead, they require that you place the order online. If you actually do manage to get hold of the staff at StarLogic, their answers are normally sufficient. However, not all customer support representatives seemed properly trained. They claim to have over 60 employees within the company.
Control Panel
StarLogic is currently using VDECK 2.0 5. It pretty much has all the features that you need to manage your site, however, Hsphere’s control panel still takes the lead. VDECK 2.0 lacks a sufficient website editing program and the control panel is missing several advanced features for users, such as throttling for higher end users.
Overall
In general, StarLogic is a competent web hosting company. Besides the fact that at times it can be difficult to get a hold of anyone at StarLogic, they have a high level of uptime and the most features of their hosting package are on par with those of their competitors. StarLogic is worth a shot if you are new to web hosting, because they offer consumers one of the best values out there.
The following plans are available at Start Logic
ProLogic Web Hosting Plan - $4.95
WindowsLogic Web Hosting Plan - $9.95
Virtual Server - $14.95
Dedicated Server - $99.00 |
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